Posted by Wilderness Exchange on 04/05/2022
Industry Sector: Action, Outdoor, Snow
Job Categories: Retail - Management- Staff, Retail - Sales
Company Type: Apparel/SoftGoods, HardGoods/Equipment, Service, Retail
Country: United States
Required Experience: 1 - 3 years
Contact Name: John Wanshura
Business Phone: 3039640708
Job Type: Full Time
Salary: $16.50/hr and up DOE
Required to Relocate:
Required to Travel:
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
Position Available: Sales Lead
Full/Part Time: Full Time (40hrs/wk)
Starting Wage: $16.50/hour
Job Description & Responsibilities:
The Wilderness Exchange mission is to serve the Front Range outdoor community with the highest level of customer service, the best selection of technical gear, and the greatest deals on outdoor equipment! Ideally, we’d be stoked on a candidate that has previous outdoor retail experience, but as long as you have a passion for the outdoor culture and lifestyle, and an abnormally high level of psych for getting folks the gear they need, then you’d likely be a good fit. Wilderness Exchange welcomes ALL qualified applicants. We encourage and strive for diversity, equity, and inclusion amongst our team, our outdoor community, and the Outdoor Industry.
We are a small company, and as a result, you may find yourself working on a medley of different tasks throughout the day. Some days are super busy, some days are kinda slow – either way, we try to create a fun and safe working environment, where our staff feel comfortable, appreciated, and that their opinions are valued.
Sales Lead responsibilities include, but are not limited to:
Sales and customer service - leading by example
Promoting our mission statement, company values, and a positive work environment
Understanding the fundamentals of running a retail store
Direct the daily activities of Sales Associates and ensure tasks are getting completed
Support sustainable and value-added customer experiences
Assist in the growth and professional development of sales associates under the guidance and mentorship of the Store Manager
Provide “feedback on the fly” to staff regularly
Provide effective verbal and written communication to Management team
Participate in the morning “huddles” where daily goals are articulated to staff
Performing all opening and closing procedures, running daily register reports
Holding keys and performing all security protocols
Fitting customers for packs, footwear, climbing shoes, ski boots, etc.
Training new staff and monitoring their performance
Answering phones and fielding customer questions
Stickering and security tagging product, and some other admittedly boring stuff
But, most importantly - getting people STOKED on getting outside!
Some base knowledge of the categories that we sell is required, and semi-expert knowledge of at least one of the categories is preferred. Our categories include, but are not limited to: Climbing, Backpacking, Technical Apparel, Footwear, and Backcountry Skiing.
Other Job Requirements:
Previous retail management experience is preferred
Must be psyched on the things we sell
Must have some weekend availability
Good sense of humor is preferred, but not required
Must have proof of Covid vaccination
As a growing business, there are great opportunities for professional growth and advancement for those desiring a career in the outdoor industry. We always promote from within whenever possible and try to find unique ways to improve the professional skills of our staff.
Benefits Include, but are not limited to:
Health Care for Full-Time Staff
PTO for Full Time Staff
Paid sick leave for all staff
4-Day work week (so that you have time to play outside)
Pro-Deals and discounts on gear
Opportunities to win FREE gear
Always have a climbing/skiing partner
If you think you are a good fit for this position, please send a professional resume and an outdoor resume to the following hiring managers:
John Wanshura - firstname.lastname@example.org
About Wilderness Exchange
Wilderness Exchange was founded in 2000 with a twofold mission: To make getting outdoors more affordable and accessible to ALL outdoor enthusiasts and to employ a sales staff passionate about mountain adventure sports in order to provide the highest level of customer service. These values have proven enduring and timeless. Through our own journey from a small consignment shop to one of the leading independent outdoor retailers in the country, this core focus on the customer experience is cornerstone to our success.
The work environment at Wilderness Exchange is fairly relaxed, but can be fast-paced at times. There is usually always hot coffee available in the morning and cold beer after closing. We are a small group of enthusiastic athletes and outdoor adventurers, so finding an adventure partner is never very difficult. We welcome ALL qualified applicants and strive for diversity, equity, and inclusion amongst our team, our outdoor community, and the Outdoor Industry.