The Outdoor Industry Jobs Marketplace

Bike Shop Service Manager


Posted by Campus Cycles on 02/28/2022

Job Basics

Industry Sector: Bike

Job Categories: Retail - Management- Staff

Company Type: Accessories, Apparel/SoftGoods, HardGoods/Equipment, Nutrition, Retailer, Retail

State: CO

City: Denver

Country: United States

Required Experience: 3 - 5 years

Job Type: Full Time

Salary: $44K-$50K

Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within: 25 miles

Job Description & Requirements

Dept. manager. & primary service advisor, integrating sales & service experience, while holding team accountable for delivering Campus Cycles signature hospitality. Great communicator and leader who knows how to get the best out of your colleagues.

Train team, engage with customers to recommend the right service at the right time, manage & control service costs, keep service orders organized, ensure a clean, efficient department and take an active lead in ensuring the right bikes are built & delivered to the sales floor & customers. Excellent communication skills are a must, as you will manage all communication from Service Department to customers & write more than 50% of work orders for the shop.

What you’ll bring to the team

Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way—even on the toughest, busiest days

Great leadership skills & ability to motivate staff.

Ability to plan effectively & stay a step ahead of shop needs

3+ years bicycle service center experience

Commitment to delivering the best possible experience for every customer

Proactively staying up to date on industry changes/trends

About Campus Cycles

"Big enough to have what you need, small enough to rememnber your name!"

Campus Cycles is a locally owned, locally managed neighborhood bike shop that's been a fixture here in the Denver area for almost 40 years!  We are a Trek retail partner store that provides top tier service and support to every customer.