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Rab+USA
Job Title: Customer Care/Fulfillment Assistant
Industry Sector: Outdoor
Job Categories: Customer Service
Warehouse

 Contact Information
 
Company Name: Rab USA
  Address: 486 S. Pierce Ave., Unit C
Louisville , CO 80027
United States
  Company Phone: 13037495520
Web Site: http://rab.equipment/us

Job Description
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The Position: Customer Care/Fulfillment Assistant

Customer Care/Fulfillment Assistant

Summary: Rab & Lowe Alpine USA are looking for an adventurous, fun and self-motivated individual with a strong work ethic and attention to detail to join our team. The person selected will be part of a team that ships Rab and Lowe Alpine products to outdoor customers and retailers.  This role will have a broad range of responsibilities – varying daily between warehouse operations (shipping/receiving), the servicing and processing of warranty requests, and assembling and managing direct consumer order fulfillment.

Key Responsibilities:

  • Responsible for each step of the warranty/repair services on customer claims including check-in and evaluation of incoming shipments
  • Coordinating repair services with third-party providers and monitoring quality control of repairs
  • Shuttling items to and from local repair shops (in Boulder, CO)
  • Shipping and receiving duties include all aspects of warehouse functions; including the receiving, stocking, and shipping of product for retailer/consumer delivery 
  • Maintaining the warehouse in a safe and orderly fashion
  • Direct consumer order fulfillment coordination
  • Other duties as assigned

 

Other Information:
Ideal future employee must have a strong work ethic with attention to detail,
show excellent communications skills, both oral and written and be able to operate effectively and professionally under pressure. Candidate will need to have a reliable vehicle, a clean driving record, a valid driver’s license, a working knowledge of computers, and be able to move/lift up to 50 lbs. unassisted. Applicant should be able to withstand temperatures in a typical warehouse environment. Occasional use of a 6ft ladder is necessary.

 To apply, please submit your resume and cover letter to Karen.Moldenhauer@equipuk.com

 



Job Location: Louisville , CO
Country: United States
Position Type: Hourly
Employee May Telecommute: No
Job seekers must live within: No preference
Required to Relocate:
Willing to Travel:
Required Experience Required: 0-1 years

Contact Name: Karen Moldenhauer
E-mail: karen.moldenhauer@equipuk.com

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