Store Manager - Electric Bike Shop

Store Manager 

Victory is a growing, nationally-recognized specialty ebicycle retailer with 2 locations and an e-commerce operation. The Store Manager position is responsible for day-to-day operations at the store level including sales performance, staff scheduling, inventory management and merchandising. The Store Manager reports to the CEO and is instrumental in managing the overall store’s excellence. A successful Store Manager is organized, detail-oriented, creates  great energy, and understands Victory Ebikes passion for eMobility to make a positive difference in our community and beyond

Job Description 

• Technical responsibilities 

Sales and margin excellence 

        Drive sales excellence at all levels within store 

Scheduling excellence 

                                Setting and adjusting schedules based on budget parameters and needs of the store 

Inventory Management 

Lead cycle-counting efforts to maintain accurate quantity levels 

Pick/pack outgoing transfer items 

Communicate with central office on special orders and receiving tasks     

Warranty processing 

Maintain incomplete sales (layaways) 

Store Merchandising 

Monitor product assortment and communicate with buyers 

Maintain promotional POP placement and organization 

Keep displays organized and clean 

Rental Operations

                                Greet renters & facilitate rental operations

maintain fleet uptime levels

coordinate with mechanic on repairs

• Personal responsibilities 

Strong ability to communicate well with customers, colleagues and other stakeholders 

Strong work ethic to get the job done 

Possesses a creative eye and attention to detail 

Hearing feedback well and making necessary changes 

Giving feedback directly and in a candid, honest and effective manner 

Be dedicated to continuous improvement of own work and of the business 

Have positive attitude and strong sense of integrity 

Requirements 

· 3+ years bicycle retail/industry experience 

· Technology platforms: Google Apps (email, calendar, drive), Lightspeed R-Series, Peek Pro

Other Notes 

This position is based at an individual store location, but requires the willingness to travel to other locations or off-site events  several times per year. 

Qualified applicants are invited to ask further questions, submit a cover letter and any other supporting documentation to Don@vebikes.com & Marc@vebikes.com