Community Engagement Coordinator
Posted by GoodTurn Cycles on 04/24/2022
Job Basics
Industry Sector: Bike, Outdoor
Job Categories: Events, Marketing & Digital Marketing, Outdoor Education, Public Relations
Company Type: Accessories, Apparel/SoftGoods, Events, Intern, Recreation, Retailer, Retail
State: CO
City: Littleton & Denver
Country: United States
Required Experience: 0 - 1 year
Job Type: Full Time
Salary: $39,000-$44,000/yearly
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
The Community Engagement Coordinator is primarily responsible for creating and fostering relationships with local community groups and organizations that further the mission of GoodTurn Cycles. This individual will be responsible for the marketing initiatives of GoodTurn Cycles, managing our social media accounts and website, as well as coordinating our few ecommerce sales. In addition, this role will schedule and execute educational courses targeting women, older riders, and other demographics underrepresented in the bicycle industry.
Approximate breakdown of work: 50% Events & Marketing | 40% Sales & Customer Service | 10% eCommerce Management
Duties and Responsibilities:
Build & foster relationships with community and like-minded organizations
Foster sense of community at GoodTurn Cycles physical spaces
Create, plan & execute women-specific bicycle mechanics and skills clinics
Create, plan & execute general bicycle mechanics and skills clinics
Organize bi monthly group rides
Organize involvement in local events
Staff local events
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Write & distribute monthly / bi monthly newsletter or email
Manage & maintain social media accounts
Generate blog posts for GTC website
Bi monthly updates to GTC website content
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Perform ongoing inventory checks to ensure data is entered in POS properly
Lead on online order fulfillment
Manage online catalogue of products
Create custom online products when necessary
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Provide customer service over the phone
Maintain cleanliness / order of shop floor
Maintain high sales ability
Check work email at beginning / end of shift
Provide team with week-end email summarizing open items
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Assist in working with / training interns
Act as mentor for job trainees
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Assist in providing communication between GTC CO and Executive Dir
Assist in the creation & execution of retail product sales (Labor Day Sales, etc.)
Education/Experience:
Bachelor’s Degree
Digital marketing experience
Project management experience
Guiding experience a PLUS
Bicycle skills instruction experience a PLUS
Bicycle mechanics a PLUS
Skills and Traits:
Enthusiasm, high energy level, confidence, resourcefulness
Entrepreneurial drive
Strong verbal communication skills
Strong leadership and team working skills
Strong record keeping skills
Ability to effectively present information and respond to questions from employees and upper management
Ability to work in a dynamic, multi-functional, multi-cultural environment
Physical Demands:
Able to sit or stand and walk throughout the scheduled work shift
Must be able to ride a bike
Must be able to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Able to lift and/or move up to 70 lbs
Typical Working Days / Hours & Benefits:
8 hrs/day
5 days/wk
Working weekend days
Paid Time Off
Company Health Insurance
Flex Time
About GoodTurn Cycles
GoodTurn Cycles is a nonprofit social enterprise dedicated helping people achieve better health and providing job training to young people. Our shop specializes in sales, rentals and tours of electric bicycles (e-bikes), and repairs for all bikes.
GoodTurn Cycles is home to a job training program for young people with barriers to employment. Our paid internship program takes our interns through a bicycle mechanics, customer service and mentorship curriculum in which we develop transferrable basic employability skills. Although we have dedicated staff to perform the training, all employees have the opportunity to have a positive impact on our interns through mentor engagement and supplementary training.
