The Outdoor Industry Jobs Marketplace

Factory Field Representative - Southern California


Posted by Pivot Cycles on 01/12/2022

Job Basics

Industry Sector: Bike, Outdoor

Job Categories: Account Executive/Rep, Sales - Company Rep

Company Type: HardGoods/Equipment

State: CA

City: Southern California Territory

Country: United States

Required Experience: 3 - 5 years

Job Type: Full Time


Required to Relocate: No

Required to Travel: Yes

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

It's Pivot’s calling to build cutting edge bikes that take the rider’s experience to another level. As our dealer partners are vital to serve these discriminating riders, we need a Factory Field Representative who is committed to supporting our retailers with excellence.  This position is for a full-time employee and not an independent contractor.


  • Daily travel within assigned Southern California territory (Monday through Friday—some weekend events); as well as occasional trips to company headquarters and/or regional events for training
  • Schedule visits and following through in a professional manner
  • Stay current on industry trends and communicating observations
  • Maintain expertise in local markets, establishing and maintaining relationships
  • Bring consultative approach in assessing the needs of bicycle retailers to present solutions
  • Provide technical and sales strategy information to support dealers
  • Address customer issues skillfully to boost brand affinity
  • Develop a territory plan to achieve monthly/annual sales targets
  • Planning and execution of demo events in partnership with dealers
  • Maintain company vehicle, demo bikes, and other assets
  • Exhibit a passion for the sport and love for the Pivot brand


  • Must live within assigned Southern California territory
  • Knowledge of retail bicycle operations (retail experience is a plus)
  • Understanding of bike technologies and culture
  • Interpersonal, communication, and presentation skills
  • Problem solving abilities (with focus on great service experience)
  • Proven sales experience and business acumen (prior relationships with Pivot dealers is a plus)
  • Demonstrated capacity to exceed monthly/annual targets
  • Ability to work without supervision with a sense of urgency
  • BA/BS University degree or equivalent professional experience
  • Competency with basic bicycle mechanics an ability to maintain demo bikes
  • Familiarity with Microsoft Office suite, ability to use ERP and CRM systems
  • Must be able to drive extended-wheelbase Sprinter van (and possess clean driving history)

Driven by our core value of “Welcoming,” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Please send resume and cover letter to

About Pivot Cycles

Pivot was founded with a relentlessly simple mission; to build better bikes. We accomplish this mission by hiring the most passionate people and cultivating a work environment where initiative is rewarded and creativity thrives.

Our headquarters are based in the beautiful desert city of Tempe, AZ, and centrally located in the Phoenix metro area. In addition to year-round riding, Phoenix boasts hundreds of miles of legendary mountain bike trails and interconnected canal paths for commuting. Showers and bike storage are available at the office, so nothing stands between you and your morning commute besides the snooze button on your alarm.

Pivot Cycles offers benefits to full-time employees, including a top-notch health care package, a company-matched 401k, paid time off, paid sick leave and killer employee purchase program. Our employees are a fun, close-knit group that loves group rides and spending time out on the trails!